Unmanually is an AI voice assistant for small business owners. It works in two directions: it talks to your customers on your business line, 24/7, and it talks to you, hands-free, so you can run quotes, invoices, scheduling and follow-ups from the van or the job site.
Most voice AI for small business is one of two things:
Unmanually does both and then does the work behind them. When a customer calls, it answers, books the job and texts the confirmation. When you talk to it, it sends the quote, the invoice or the supplier order, and tells you when it's done.
Two short conversations, recorded with AI voices to show the flow. The first is a customer at 9:47 pm. The second is you, driving to work the next morning.
Caller: Hi, water's coming through my kitchen ceiling. Can someone come out?
Coordinator: I can help with that. First, let's stop the water. Do you know where your main shut-off valve is? It's usually near the water meter.
Caller: It's in the basement. Okay, it's off. The dripping's slowing down.
Coordinator: Good, that was the right move. What's the address?
Caller: 14 Elm Street.
Coordinator: Thanks. With the water off, the first visit I can offer is 8 tomorrow morning, the first job of the day. Does that work?
Caller: Yes, please.
Coordinator: You're booked for 8 am. I'm texting you the confirmation now. If the water starts again tonight, call this number back and I'll get the plumber on the line.
You: What came in overnight?
Coordinator: Three calls. The Elm Street ceiling leak is your first job at 8, and the water's shut off. The other two callers are booked for Thursday afternoon. I also:
You: Read me the Oak Street quote.
Coordinator: Replace 40 feet of drain line, $1,850, good for 30 days.
You: Send it.
Coordinator: Sent. If they haven't replied by Friday, I'll follow up.
You set what needs your OK. It states the cost before anything runs, each agent has a hard spend limit, and emails, texts and invoices wait in an undo window. Anything you'd need to read waits until you've stopped driving.
Plumbers · Landscapers · HVAC · Electricians · General contractors · Cleaning · Roofing · and any owner-run service business.
| Plan | Monthly | Founding annual | Seats |
|---|---|---|---|
| Starter | $49/mo | $35/mo | 1 |
| Growth (most popular) | $99/mo | $79/mo | 3 |
| Scale | $399/mo | $299/mo | 10 |
Every plan includes a 1:1 setup call. Bring your own Twilio or Telnyx number. See plans.
1. Ruan et al., “Speech Is 3x Faster than Typing for English and Mandarin Text Entry on Mobile Devices,” Stanford, University of Washington and Baidu (2016).
2. Gloria Mark and colleagues, University of California, Irvine, research on the cost of interrupted work (about 23 minutes to return to a task).
3. Invoca, missed calls in home services (60M+ calls).
It's software that holds spoken conversations to get business tasks done: answering and booking customer calls, and taking instructions from the owner by voice. Unmanually does both and then carries out the work, such as quotes, invoices and follow-ups.
"Voice agent" usually means AI that handles phone conversations with customers. "Voice assistant" usually means AI you talk to yourself. Unmanually is both: a voice agent on your business line and a voice assistant for you.
If anyone asks, it says so plainly. When a caller wants you personally, it takes the details and tells you right away, or puts them through if you've said to.
No. It runs through your own Twilio or Telnyx account, so the number stays yours.
Every plan includes a 1:1 setup call of about 30 minutes, booked right after checkout, where we connect your email, calendar, invoicing and phone line with you.
From $49 a month, or $35 a month on founding annual billing. Growth is $99 a month (3 seats) and Scale is $399 a month (10 seats).
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