Hours of office work, done in minutes of talking. Even with both hands under a sink.
A burst pipe at 9 pm gets answered and booked on the call. Quotes, invoices, payment reminders and parts orders go out while you work. It's a 24/7 personal assistant you run safely, hands-free, from the van.
- From $49 a month
- No annual commitment
- Keeps your own number
Where a plumber's week leaks money
You can't answer the phone, write a quote and order fittings while you're on your back in a crawlspace. The work waits until night, or it goes to the next plumber on the list.
of calls to home-service businesses go unanswered. A caller with water on the floor just dials the next number.
Invoca, 60M+ calls 1of service owners name quoting as one of their biggest daily time sinks. Invoicing is close behind at 28%.
Jobber 2026, 1,050 owners 2pros reply to a new lead within the hour, while more than half of customers expect it.
Jobber 2026 2What it does for a plumber
It isn't an answering service. Calls are one job out of many. It's a personal assistant that does the office work itself, around the clock, and checks with you on anything that matters.
- Answers emergency calls, day and nightIt picks up at 2 am, asks the right questions (where's the water, is it shut off), books the job on the live call and texts the customer a confirmation. For a real emergency it puts the call through to you, by rules you set.
- Calls back every missed callAnyone who hangs up gets a call back within minutes, from your business number, so the job doesn't go to the next plumber.
- Sends quotes the same day, then follows upSay the job and the price in the van. It writes the quote, sends it, and nudges the customer until they say yes or no.
- Invoices and chases paymentThe invoice goes out when you say the job's done, through your own Stripe, QuickBooks or Xero. Payment reminders go out on a schedule you choose until it's paid.
- Orders parts from your supply house"Order two 50-gallon water heaters for pickup." It sends the order by email or places it on the supplier's own website, and tells you when it's confirmed.
- Keeps the schedule and the customers postedMoves jobs when one runs long, texts the next customer your new arrival time, and confirms tomorrow's jobs tonight.
- Asks for reviews and books repeat workAsks happy customers for a review, and reminds past customers when their water heater flush or backflow test is due.
And the rest of the office
Beyond the work above, it runs the everyday office for you, and you run it by talking to it.
- Answers calls 24/7
- Books jobs on the live call
- Calls back missed calls
- Texts customers and crew
- Reads and replies to email
- Runs your calendar
- Quotes and estimates
- Invoices
- Payment reminders
- Follows up on open quotes
- Orders from suppliers, even on their websites
- Asks for reviews
- Spoken daily briefing
- Asks before anything that matters
- Undo window on what it sends
- Hands-free voice, safely in the van
Hear how it handles a night call, then briefs you
Two short conversations, recorded with AI voices. The first is a customer at 9:47 pm. The second is you, driving to work the next morning.
9:47 pm: a customer calls
6:40 am next day: you, in the van
- Sent the Henderson invoice, $480
- Ordered the fittings for Thursday's water heater swap, for pickup
- Oak Street drain quote, waiting for your OK
You stay in charge
It works for you, not around you.
You set the rules
Tell it, in plain words, what needs your OK first: prices over a set amount, new customers, anything you like.
Undo before it goes
Emails, texts and invoices wait in a short undo window before they leave.
Your number, your line
Calls and texts run on your own Twilio or Telnyx account. You keep the number.
Honest with callers
If anyone asks, it says plainly that it's an AI assistant for your business.
What is the office work costing you?
Answer a few questions about your calls, quotes and invoices. You'll see the hours you'd get back each week, the work you'd keep, what an office hire would cost instead, and which plan fits. Every assumption shows its source, and you can change it.
Priced below a part-time office hire
Start on your own, or hand over the whole office. Each plan adds seats for your team, more capacity and faster processing. Most owners pick Growth.
Office admin: BLS median receptionist pay of $18.27 an hour plus required payroll costs, about $41,800 a year 4.
Starter
or $35/mo billed annually, founding price
To try it on your own, at low volume.
- The 24/7 assistant: calls, bookings, quotes, invoices, payment reminders, parts orders, email and texts
- 1 seat (just you)
- Standard monthly capacity
- 1:1 setup call, booked right after checkout
- +10% capacity on founding annual billing
- No top-up credits: when the month runs out, you wait or upgrade
- Priority processing Growth
- Connect your own AI tools (MCP) Growth
Growth
or $79/mo billed annually, founding price
3 seats for about $33 each, against $49 for Starter's one.
Everything in Starter, plus:
- 3 seats: you, your office and a lead tech
- More monthly capacity than Starter
- Top-up credits any time a month runs hot
- Priority processing
- Connect your own AI tools over MCP
- +25% capacity on founding annual billing
Scale
or $299/mo billed annually, founding price
About $13 a day, against about $115 a day for an office hire.
Everything in Growth, plus:
- 10 seats for the whole team
- The highest capacity, to run the whole office on it
- The fastest processing tier
- Extra seats $24/mo instead of $29
- +50% capacity on founding annual billing
- Add Do It For Me any time: we run it for you (custom quote)
Every plan includes a 1:1 setup call, booked right after checkout. Extra seats are $29/mo on Starter and Growth, $24/mo on Scale. Move up a plan any time and pay only the prorated difference. Annual founding prices add the extra capacity shown for as long as you stay. You bring your own Twilio or Telnyx account for calls and texts; we don't sell phone numbers.
Questions plumbers ask
Is this just an answering service?
No. Answering calls is one thing it does. It's a 24/7 personal assistant that does the office work itself: it books jobs, sends quotes and invoices, follows up, chases payments, orders parts, handles email and texts, and tells you what it did.
What happens with a real emergency at 2 am?
It answers, walks the caller through shutting off the water, and books the first slot you allow. You decide what counts as urgent enough to put the call through to you or wake you up, and it follows those rules every time.
Can I really use it while I drive?
Yes, that's what it's built for. You talk to it safely, hands-free, like someone in the passenger seat, and it reads back what it did. Anything you'd need to look at waits until you stop.
Do I have to change my phone number?
No. You connect your own Twilio or Telnyx account and your business number runs through it. We don't sell or provide numbers, so the line stays yours.
Will customers know they're talking to an AI?
If anyone asks, it says so plainly. When a caller wants you personally, it takes the details and lets you know right away, or puts them through if you've said to.
What if it gets something wrong?
It tells you everything it did, and you correct it by saying so; it remembers the correction. You choose what needs your OK first, and emails, texts and invoices wait in an undo window before they go.
How does setup work?
Tell it how you work in plain words, out loud or typed: your prices, your hours, your service area and what needs your OK. Every plan includes a 1:1 setup call, booked right after checkout: in about 30 minutes we connect your email, calendar, invoicing and phone line with you and check it works the way you do. After that, you change anything by telling it.
Why not just hire someone for the office?
An office admin costs about $3,480 a month and covers 40 hours a week. Your assistant works all 168 hours from $49 a month. If you already have office help, it takes the repetitive work off their desk so they can handle the rest.
Is there a contract?
Monthly plans have no annual commitment. Annual billing is optional and gets the lower founding price plus extra capacity.
Which plan should I pick?
Most owners pick Growth. If you run the business full time, it's the plan built for that. You get 3 seats, so your office help and a lead tech each get their own login. When a week of burst pipes pushes past your monthly capacity, you add top-up credits on the spot instead of waiting for next month (Starter has no top-ups). Your work gets priority processing, you can connect your own AI tools over MCP, and founding annual billing adds 25% more capacity. That's about $33 a seat, against $49 for Starter's single seat. Starter is the entry plan for trying it alone at low volume. Shops with several vans that hand over the whole office get the most from Scale: 10 seats, the highest capacity and the fastest tier. You can move up any time and pay only the prorated difference. The calculator recommends one from your numbers.
Get your evenings back.
Hours of office work become minutes of talking. Your assistant works 24/7, and you run it hands-free between jobs.