Updated October 27, 2026
The best plumbing business software depends on the size of your shop more than on any feature list. A one-truck plumber, a five-person shop with an office, and a 20-tech company with a call center need different tools. This guide compares the three names plumbers search for, with prices checked on the vendors’ own pages today.
Quick answer: For a one- to five-person residential plumbing shop, Jobber or Housecall Pro are the usual choice; both publish prices (Jobber from $49 a month for one user, Housecall Pro from $79 a month, or $59 billed annually, checked October 27, 2026). ServiceTitan suits larger shops with many technicians and prices on request. None of them answer the phone, so pair whichever you pick with someone or something that does.
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| Jobber | Housecall Pro | ServiceTitan | |
|---|---|---|---|
| Published starting price | $49/mo monthly, 1 user (Core) | $79/mo monthly or $59/mo annual, 1 user (Basic) | Not published; "Request Pricing" per technician |
| Five users | $199/mo (Connect) or $299/mo (Grow), monthly billing | $189/mo monthly or $149/mo annual (Essentials, 5 users) | Quote |
| Extra users | $29/mo each | $35/mo each on Max (8 users included) | Quote |
| Best fit | Small residential shops that want simple quoting and invoicing | Small to mid residential shops that want customer texts and reviews built in | Larger shops with dispatchers, many techs and a sales team |
| Source, checked October 27, 2026 | getjobber.com/pricing | housecallpro.com/pricing | servicetitan.com/pricing |
Jobber's annual prices are lower for the first year (Connect for 5 users is $105 a month for 12 months, then $149), so compare what you will pay in year two, not only the promotion.
Owner, office manager and three plumbers, all needing logins, monthly billing (prices from the vendor pages above, checked October 27, 2026):
| Setup | Monthly cost | Notes |
|---|---|---|
| Housecall Pro Essentials, 5 users | $189 | $149 a month if billed annually |
| Jobber Connect, 5 users | $199 | $105 a month for the first 12 months annual, then $149 |
| Jobber Grow, 5 users | $299 | Adds more automation and sales tools |
| ServiceTitan | Quote | Priced per technician; ask for the total with onboarding |
The software bill is the small number. The big one is the calls nobody answers while all five people are busy: home-service businesses answer 52% of calls with a person (Invoca, July 2026). At an assumed $450 average ticket, ten missed calls a week that would have booked is $4,500 a week of work going to the next plumber, far more than the difference between any two plans above.
Jobber, Housecall Pro and ServiceTitan organize the work once a job exists. None of them talk to the homeowner whose kitchen is flooding at 9 pm. Unmanually is a 24/7 AI Office Manager for plumbers that you run by voice: the AI Office Manager answers the call, asks what is leaking and where, gives your price range, books the job on the live call and texts the confirmation. The Growth plan includes Jobber sync, so booked jobs land in the schedule you already use (pricing). See Unmanually for plumbers and how to price a plumbing job.
For one to five people doing residential work, Jobber or Housecall Pro are the usual picks because they publish prices and set up in a day. Larger shops with dispatchers and many technicians often choose ServiceTitan.
On October 27, 2026, Jobber started at $49 a month for one user and Housecall Pro at $79 a month (or $59 billed annually). Five users cost about $189 to $299 a month on monthly billing. ServiceTitan prices on request.
Usually not until you have several technicians, a dispatcher and a sales process to manage. ServiceTitan prices per technician on request, so ask for the full cost with onboarding before comparing.
No. Field service software manages jobs once they are booked. To answer and book calls when everyone is busy, you need a person, a call service, or an AI Office Manager such as Unmanually, which syncs with Jobber on the Growth plan.
Home service businesses answer only about half their calls (Invoca, July 2026), and owners spend about 11 to 16 hours/week on admin. Knowing what to do is the easy part; the money leaks out in the calls you can't take, the quotes nobody chases and the invoices that sit unpaid. Unmanually is a 24/7 AI Office Manager for plumbers that you run by voice from your phone:
Sources: Invoca, July 2026 (52% of home-service calls answered by a person, 60M+ calls); admin hours: Time etc / Censuswide 2023 and Amex SME Barometer 2026.
Unmanually is an AI Office Manager that works 24/7 and that you run by voice from your phone. Leave your mobile number and the AI Office Manager calls you right away, the same way it would call back one of your customers. That call is the demo: it answers, books you a 15-minute time with the founder and follows up.
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