Ruby puts live human receptionists on your phone and bills by the minute. Unmanually is an AI office manager you run by voice, and it does the office work after the call too. If you want a person answering, Ruby is the better pick. If you want hours of office work to become minutes of talking, read on.
Quick answer: pick Ruby if you want a real person to answer every call, 24/7, in English or Spanish, and your calls are short enough to fit a minutes plan. Pick Unmanually if you want the office work done too, from quotes and invoices to supplier orders and follow-ups, on a flat monthly plan, so hours of office work become minutes of talking.
| Ruby | Unmanually | |
|---|---|---|
| What it is | A virtual receptionist service: live human receptionists answer your calls (the page says "not a bot") | A 24/7 AI office manager you talk to from your phone, and it does the office work |
| Who answers | Trained human receptionists; AI works behind the scenes (transcription, call flows, robocall screening) | AI, which says it is an AI at the start of a call |
| Hours | 24/7 | 24/7 |
| Calls | Greets callers, answers common questions, captures leads, schedules appointments, collects payments, connects calls | Answers and calls leads back, books jobs, sends call summaries (Growth and Scale) |
| Quotes, invoices, payment chasing | Payment collection on calls; quotes and invoices not listed | Sends quotes and invoices and chases payments after your OK |
| Email, texts, supplier orders | Not listed for receptionists (Ruby also sells live chat) | Handles email and texts, orders from suppliers |
| Languages | English and Spanish | Not listed on our pricing page; ask us |
| Price | $250/mo for 50 minutes; $395/mo for 100; $720/mo for 200; $1,725/mo for 500. Larger plans on request | Starter $49/mo, Growth $99/mo, Scale $399/mo |
| Billing model | Receptionist minutes per month | Flat monthly plan with set capacity |
| Phone number | Not covered on the pages we checked | Bring your own Twilio or Telnyx number; we don’t sell numbers |
Ruby prices by receptionist minutes. If your calls average about 2 minutes, 100 calls is roughly 200 minutes, which is Ruby's $720/month plan. That is an example built from Ruby's list prices on October 31, 2026, not a quote; your call length decides the plan.
Unmanually's plans are a flat $49, $99 or $399 a month with set monthly capacity, and the work is not counted per call or per minute. Your own Twilio or Telnyx number is billed to you by that carrier.
Comparing other options too? See all comparisons, including Jobber AI Receptionist, Smith.ai and Rosie, or the trade guides: plumbers, HVAC, electricians, roofers, landscapers and cleaning companies.
No. As of October 31, 2026, Ruby's home page says live, human receptionists answer the calls, with AI working in the background for transcription, call flows and robocall screening. Its pricing page says optional AI enhancements come with every plan at no extra cost.
Ruby's pricing page lists virtual receptionist plans of $250/month for 50 minutes, $395 for 100, $720 for 200 and $1,725 for 500 (checked October 31, 2026). It says larger plans are available on request.
A receptionist service answers calls and passes on messages or books appointments. Unmanually is an AI office manager you give instructions to by voice: it calls leads back, books jobs, sends quotes and invoices, chases payments, orders from suppliers and handles email and texts, and it asks before anything that spends money or can't be undone.
Yes. Some owners keep people on the phones and use an AI office manager for the paperwork that follows each call. Unmanually runs on your own Twilio or Telnyx number, so check with Ruby how forwarding would work with your setup.
Owners spend about 11 to 16 hours/week on admin, and a lead reached within an hour is nearly 7 times more likely to turn into a real conversation (HBR). Knowing what to do is the easy part; the money leaks out in the calls you can't take, the follow-ups nobody sends and the invoices that sit unpaid. Unmanually is a 24/7 AI office manager for your business that you run by voice from your phone:
Sources: admin hours, Time etc / Censuswide 2023 and Amex SME Barometer 2026; speed to lead, HBR audit of 2,241 US companies (2011).
Unmanually is an AI office manager that works 24/7 and that you run by voice from your phone. Leave your mobile number and the AI office manager calls you right away, the same way it would call back one of your customers. That call is the demo: it answers, books you a 15-minute time with the founder and follows up.
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