Rosie is an AI answering service that picks up your calls and website chats, takes messages and books appointments, priced by the minute of talk time. Unmanually is an AI Office Manager you talk to that runs the rest of the office too: quotes, invoices, supplier orders, crew texts and follow-ups. If you only need the phone answered, Rosie is the cheaper pick. If you want hours of office work to become minutes of talking, read on.
Quick answer: pick Rosie if you want an AI to answer your calls and website chat, in English or Spanish, for $49 to $299 a month based on minutes, and you'll do the follow-up work yourself. Pick Unmanually if the phone is only part of the problem and you want one AI Office Manager, run by voice, that also calls leads back, sends the quotes, chases the invoices, orders the parts and texts the crew.
| Rosie | Unmanually | |
|---|---|---|
| What it is | An AI answering service for small businesses: answers calls 24/7, takes messages, books appointments, transfers calls, plus a website chat widget | A 24/7 AI Office Manager the owner talks to by voice from their phone, and it does the office work |
| Phone and texts | Answers every call, filters spam, sends you a summary, transcript and recording; texts callers during the call on Scale and up | Instant AI callback on every lead (Growth and up); handles calls, email and texts |
| Booking | Texts a booking link on Professional; books straight into Google Calendar or Calendly on Scale and up | Books jobs |
| Transfers to people | Warm and live transfers on Scale; waterfall transfers across several numbers on Growth | No call-center transfers; it brings the call and the next step to you |
| Quotes and invoices | Not listed | Sends quotes and invoices and chases payments when you ask |
| Supplier orders and crew | Not listed | Orders from suppliers; each crew member texted their jobs every morning (Growth); dispatch board on Scale |
| Price | Professional $49/mo (250 min); Scale $149/mo (1,000 min); Growth $299/mo (2,000 min); 2 months free paid annually; 7-day free trial | Starter $49/mo ($420/yr founding); Growth $99/mo ($948/yr founding); Scale $399/mo ($3,588/yr founding) |
| Billing model | Monthly plan with a set number of call minutes; overage price not shown on the pricing page | Flat monthly plan with set capacity, shown in the app as a percentage; seats by plan |
| Add-ons | Website chat free; Website Texting $50/mo for 25 conversations, then $1 each | Extra seats $29/mo ($24 on Scale); Do It For Me on Scale (custom quote) |
| Field-service software | Zapier (1,000+ apps); Google Calendar and Calendly. Jobber, ServiceTitan and Housecall Pro are not named on its pricing or home page | Jobber sync on Growth and Scale; connect your own AI tools over MCP |
| Phone number | Keep your number and forward calls to Rosie; pick an area code | Bring your own Twilio or Telnyx number; we don't sell numbers |
| Languages | English and Spanish on every call | Not listed on our pricing page; ask us |
| Setup | Self-serve: trains itself from your website and Google Business Profile; white-glove onboarding on Growth | 1:1 setup call on every plan, booked right after checkout |
| Best for | Owners who want calls and website chats answered cheaply and will handle the follow-up themselves | Owners in the field who want the whole office handled, not only the phone |
Rosie prices by minutes of talk time. Say a plumbing shop gets 60 calls a month and each one runs about 4 minutes (our assumption; your calls may be longer). That is 240 minutes, which fits inside Rosie Professional's 250 minutes at $49/month. But Professional only texts a booking link; to have Rosie put the job straight on your calendar, or transfer an emergency call to you, you need Scale at $149/month. Rosie's own plumbing page puts its cost at under $0.20 a minute.
Unmanually's plans are a flat $49, $99 or $399/month with set monthly capacity, and the price covers the office work too: the quote after the call, the invoice after the job, the reminder when it isn't paid. Your own Twilio or Telnyx number is billed to you by that carrier. This is an example built from list prices on October 26, 2026, not a quote; check both sites for your volume.
Comparing other options too? See Unmanually vs Smith.ai, Unmanually vs Jobber AI Receptionist, our roundup of AI Office Managers for business owners, and the missed-call cost analysis for plumbing and HVAC (2026).
As of October 26, 2026, Rosie's pricing page lists Professional at $49/month (250 minutes), Scale at $149/month (1,000 minutes) and Growth at $299/month (2,000 minutes), with 2 months free when you pay annually and a 7-day free trial on all plans. A Website Texting add-on is $50/month for 25 conversations, then $1 per conversation; website chat is included free. Its pricing page does not show what extra minutes cost, so ask Rosie before you pick a plan.
Yes, on Scale ($149/month) and higher. Rosie's pricing page says it integrates with Google Calendar and Calendly and creates the event itself on Scale and up; on Professional it texts the caller a booking link instead.
If all you need is your phone answered, Rosie is the cheaper and simpler pick: it is live today, sets itself up from your website and Google Business Profile, speaks English and Spanish on every call, works on your existing number through call forwarding, can transfer calls to your team, and has a 7-day free trial. Unmanually does not offer human transfers to a call center or a website chat widget.
Rosie answers calls and website chats, takes messages and books appointments. Unmanually is an AI Office Manager you give instructions to by voice: it calls every lead back fast, books jobs, sends quotes and invoices, chases payments, orders from suppliers, handles email and texts, and on Growth syncs with Jobber and texts each crew member their jobs every morning. It asks before anything that spends money or can't be undone. Hours of office work become minutes of talking.
Yes. Rosie says you keep your existing number and forward calls to it, including after-hours or overflow only. Unmanually runs on your own Twilio or Telnyx account, so your business keeps its number; we don't sell phone numbers.
Rosie is a trademark of its owner. We are not affiliated with Rosie. Prices and features change; check Rosie's pages for current terms.
Owners spend about 11 to 16 hours/week on admin, and a lead reached within an hour is nearly 7 times more likely to turn into a real conversation (HBR). Knowing what to do is the easy part; the money leaks out in the calls you can't take, the follow-ups nobody sends and the invoices that sit unpaid. Unmanually is a 24/7 AI Office Manager for your business that you run by voice from your phone:
Sources: admin hours, Time etc / Censuswide 2023 and Amex SME Barometer 2026; speed to lead, HBR audit of 2,241 US companies (2011).
Unmanually is an AI Office Manager that works 24/7 and that you run by voice from your phone. Leave your mobile number and the AI Office Manager calls you right away, the same way it would call back one of your customers. That call is the demo: it answers, books you a 15-minute time with the founder and follows up.
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