Leads ยท Independent insurance agents

How to Buy Insurance Leads: Lead Types, What They Cost and the Math to Do Before You Pay

Updated October 23, 2026

By the Unmanually team, written from published vendor price guides and stated assumptions

How to buy insurance leads comes down to three decisions: which lead type, which vendor, and how fast you can contact each lead once it arrives. Price per lead is the number vendors advertise; cost per policy written is the one that decides whether you make money. This guide covers both.

Quick answer: Start with a small test (50 to 100 leads) from one vendor, in one line of business and one state. Buy exclusive leads or live transfers if you can call within a minute or two; shared leads only pay if you are among the first to reach the prospect. Measure contact rate, quote rate and close rate, then compute cost per policy and compare it with the commission the policy pays.

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Published October 23, 20267 min read

The four types of insurance leads

Vendor price guides published in 2026 describe four main types. The ranges below are for auto insurance leads, from the Elevarus buyer's guide (June 2026), which also cites an ActiveProspect index; ranges vary by source, state and line of business, so treat them as a starting point and get quotes.

TypeWhat you getPrice range cited (auto)Watch out for
Shared web leadsA form-fill sold to several agents at once (the guide says three to five)$10 to $25 per leadYou race other agents; whoever calls first usually wins
Exclusive web leadsA form-fill sold only to you$15 to $30 per lead (some indexes $30 to $80)Ask how the lead was generated and how old it is when delivered
Live transfersThe prospect is on the phone and transferred to you$20 to $40 per transfer (an index cited at $50 to $150)You must answer every transfer, or you pay and lose it
Aged leadsOlder leads resold cheaply$3 to $8 per leadLow contact rates; many have already bought

Questions to ask a lead vendor before you buy

  1. How is each lead generated (which sites, which forms) and can I see the form and consent wording?
  2. Is it exclusive, and if shared, to how many agents?
  3. How quickly is it delivered after the form is submitted, and by what method (email, API, text, CRM)?
  4. What is your return policy for bad numbers, duplicates and out-of-area leads?
  5. Can I filter by state, ZIP, line of business, current carrier, homeowner status or age?
  6. Is there a minimum spend or contract term?

Consent and calling rules

Most purchased leads are worked by phone and text, which in the United States brings in the Telephone Consumer Protection Act and state telemarketing rules. Ask the vendor for proof of the consumer's consent for each lead, and keep it. Rules change and differ by state, so check current requirements with your compliance resources or counsel before you call or text purchased leads; this guide is not legal advice.

Worked example: cost per policy from purchased leads

Every number below is a stated assumption, chosen to show the method. Replace them with your own results after a test batch.

StepShared leadsExclusive leads
Leads bought100 at $18 = $1,800100 at $28 = $2,800
Contact rate (you reach them)35% = 3555% = 55
Quote rate (of contacted)60% = 2165% = 36
Close rate (of quoted)20% = 4.2 policies25% = 9 policies
Cost per policy$429$311

In this example the cheaper lead is the more expensive policy. Now compare with the value of the policy: if an auto policy pays you $150 a year in commission and the average client stays four years, lifetime commission is $600, so both columns make money, but only one leaves much margin. Our free insurance agency value calculator shows how retained book value adds up.

Speed to contact decides your contact rate

The contact rate in the table is the number most within your control. A shared lead that you call in the first minute behaves more like an exclusive one; an exclusive lead you call after lunch behaves like an aged one. Practical steps: have leads delivered by text or straight into your CRM, call immediately, follow with a text if there is no answer, and try again at a different time the same day. If you are in appointments all day, that is the part to hand off.

Buying leads versus building your own

Purchased leads are fastest to start. Over time most agencies shift budget toward sources they own: referrals from current clients, cross-selling home and umbrella to auto clients, partnerships with mortgage brokers and real estate agents, and reviews on Google. We cover those in how insurance agents get leads.

Where Unmanually helps

Unmanually is a 24/7 AI Office Manager for independent insurance agents. The AI Office Manager answers inbound calls, calls back new leads you consented to contact, collects the details you need to quote, books the appointment, follows up on open quotes and sends renewal reminders, and you run it by voice between client meetings. See what it does for insurance agents.

Related
FAQ

Common questions

How much do insurance leads cost?

Vendor guides published in 2026 cite roughly $10 to $25 for shared auto web leads, $15 to $30 or more for exclusive leads, $20 to $40 and up for live transfers, and $3 to $8 for aged leads. Prices vary by state and line of business.

Are exclusive insurance leads worth the extra cost?

Often, if you can contact them quickly. Exclusive leads usually reach and close at higher rates, so their cost per policy can be lower than cheaper shared leads. Test both and compare cost per policy.

What should I ask an insurance lead vendor?

How leads are generated and consented, whether they are exclusive, delivery speed, the return policy for bad leads, available filters, and any minimum spend or contract.

Turn the hours this takes into minutes of talking.

Owners spend about 11 to 16 hours/week on admin, and a lead reached within an hour is nearly 7 times more likely to turn into a real conversation (HBR). Knowing what to do is the easy part; the money leaks out in the calls you can't take, the follow-ups nobody sends and the invoices that sit unpaid. Unmanually is a 24/7 AI Office Manager for independent insurance agents that you run by voice from your phone:

  • Answers your business line 24/7, quotes from your price list and books the quote on the live call, so the customer doesn't ring the next company on Google.
  • Sends the quote, follows up until they say yes, then sends the invoice and chases it until it's paid.
  • Texts confirmations and reminders, keeps your calendar and remembers every price and promise.
  • Plus a free website for your business, set up for you. On a plan, every form fill gets a call back from your AI Office Manager in about a minute.

Sources: admin hours, Time etc / Censuswide 2023 and Amex SME Barometer 2026; speed to lead, HBR audit of 2,241 US companies (2011).

Hear the AI answer and book a job on your own phone

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