Pick Avoca if you run a call center on ServiceTitan and want AI agents, lead follow-up and rep coaching built around it. Pick Unmanually, the AI office manager, if you are an owner-run shop that wants a published price and wants the quotes, invoices, supplier orders and follow-ups done too, by talking to it from the truck.
| Avoca | Unmanually | |
|---|---|---|
| What it is | An AI front office for service businesses: agents that answer calls, texts and chats, work leads and score calls | Unmanually, the AI office manager: the owner runs it by voice from a phone, 24/7, and it does the office work |
| Built for | Service companies with CSR teams, including multi-brand groups. Customer stories on its site include a PE-backed HVAC and plumbing platform | Owner-run trade businesses, from one seat to a team of 10 |
| Calls | AI CSR answers 24/7, qualifies, handles objections and books. Avoca says it handles 80%+ of inbound calls without a person, with trained human CSRs as backup | Answers your business line, quotes from your price list and books the job |
| New leads | Speed-to-Lead responds to every source, including Google LSA, Angi and Thumbtack, and keeps following up | Instant AI callback on every lead (Growth and Scale) |
| Outbound campaigns | Texts unsold estimates, runs maintenance campaigns, follows up on aged leads | Follow-ups on your quotes and invoices; a CRM with power dialer on Scale |
| Coaching human reps | Coach scores every call and shows managers missed opportunities | Not offered. AI call summaries and transcripts on Growth, call tags on Scale |
| Quotes, invoices, payment chasing | Not listed on its public product pages | Sends quotes and invoices and chases payment |
| Supplier orders and email | Supplier orders are not listed on its public product pages. Customer email is handled in its Unified Inbox | Orders from suppliers and handles email |
| Field software connections | ServiceTitan (certified app, books directly), plus Housecall Pro, Jobber, FieldEdge, Workiz, AccuLynx and others in its integrations list | Jobber sync on Growth and Scale. ServiceTitan sync is not listed on our plans |
| Price | Not published; custom quote after a demo. Third-party estimates run about $1,000 to $3,500/month and are unconfirmed | Starter $49/mo, Growth $99/mo, Scale $399/mo. Billed annually: $35, $79 and $299/month |
| AI phone minutes included | Not published | 125 on Starter, 250 on Growth, 600 on Scale |
| Getting started | Book a demo. Avoca says most customers are live within 2 weeks | Sign up online. A 1:1 setup call of about 30 minutes is booked right after checkout |
| Phone number | Forward your existing number to Avoca | Business number from us, or bring your own Twilio or Telnyx account |
| Support and security | Dedicated Customer Success Manager; SOC 2 certified, per its site | 1:1 setup call on every plan |
| Track record | Says 800+ operators on ServiceTitan's marketplace and 1,000+ service leaders on its site; announced a $125M Series B at a $1B valuation | New product. We publish no customer results yet |
| Best for | Multi-truck, multi-location operators on ServiceTitan with a call center to run | Owners in the field who want the whole office handled at a published price |
Avoca does not publish a price, so nobody outside a sales call can give you a firm number. Unmanually lists $49, $99 and $399/month. Third-party reviews put Avoca at about $1,000 to $3,000 or $3,500/month, and one rival's write-up goes past $5,000. One review traces the $1,000 to $3,500 range to a competitor's blog that names no source. Treat these as rumors until you hold a written quote.
Call volume is the quickest way to tell which group you are in. This table is our own worked example. It assumes 3 minutes per AI-handled call, so swap in your real average, and it uses the AI phone minutes on our pricing page.
| Calls a month | Minutes at 3 min each | Unmanually plan that covers it | What to do |
|---|---|---|---|
| 40 calls | 120 | Starter, $49/mo (125 minutes) | Published price; Avoca's needs a demo to learn |
| 80 calls | 240 | Growth, $99/mo (250 minutes) | Includes instant callback and Jobber sync |
| 200 calls | 600 | Scale, $399/mo (600 minutes) | Get an Avoca quote and compare both |
| 400 calls | 1,200 | Scale plus purchased extra usage | Past Scale's included minutes. Get an Avoca quote and compare it with buying extra Unmanually usage |
Also comparing tools built into your field software? See Unmanually vs Housecall Pro CSR AI and Unmanually vs Jobber AI Receptionist, or the trade guides for HVAC and plumbers. To put a number on unanswered calls, read our missed-call cost analysis (2026).
Avoca does not publish prices. As of November 9, 2026 its site offers Book a Demo and its /pricing address returns a 404. Third-party reviews estimate about $1,000 to $3,500/month, and one review traces that figure to a competitor's blog with no source, so treat it as unconfirmed and get a written quote.
For a multi-location or call-center operation on ServiceTitan, yes. Avoca writes bookings directly into ServiceTitan, scores every human rep's calls, backs the AI with trained human CSRs and supports multi-brand rollouts. Unmanually fits an owner-run shop that wants published pricing and help with the office work after the call.
ServiceTitan sync is not listed on Unmanually's plans as of November 9, 2026. Jobber sync is included on Growth and Scale. If ServiceTitan is your system of record and you need bookings written straight into it, Avoca is the stronger fit.
Avoca's public product pages cover calls, texts, chat, customer email, lead follow-up, outbound campaigns and call coaching. Unmanually also sends quotes and invoices, chases payments and orders from suppliers, and the owner runs it by voice from a phone. Nothing goes out until you approve it.
Avoca says most customers are live within 2 weeks of onboarding, with its implementation team training the agents on your business. Every Unmanually plan includes a 1:1 setup call of about 30 minutes, booked right after checkout, to connect your email, calendar, invoicing and phone line.
Avoca, ServiceTitan and Jobber are trademarks of their owners. We are not affiliated with them. Prices and features change; check each company's pages for current terms.
Owners spend about 11 to 16 hours/week on admin, and a lead reached within an hour is nearly 7 times more likely to turn into a real conversation (HBR). Knowing what to do is the easy part; the money leaks out in the calls you can't take, the follow-ups nobody sends and the invoices that sit unpaid. Unmanually is a 24/7 AI Office Manager for your business that you run by voice from your phone:
Sources: admin hours, Time etc / Censuswide 2023 and Amex SME Barometer 2026; speed to lead, HBR audit of 2,241 US companies (2011).
Unmanually is an AI Office Manager that works 24/7 and that you run by voice from your phone. Leave your mobile number and the AI Office Manager calls you right away, the same way it would call back one of your customers. That call is the demo: it answers, books you a 15-minute time with the founder and follows up.
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