For septic service companies

Hours of office work, done in minutes of talking. Even when you're on the truck with the hose in the tank.

Every call gets answered and booked while the truck is running: the backup in the basement, the routine pump-out, the inspection a buyer needs before closing. Repair quotes, pumping reminders, invoices and payment follow-ups go out on their own. It's a 24/7 AI Office Manager you run safely, hands-free, from the cab.

  • From $49/month
  • No annual commitment
  • Keeps your own number
Example6:30 am, warming up the truck
AI Office ManagerEleven calls since yesterday afternoon, all answered. Seven pump-outs are on the route this week, and the Miller backup is first today at 8. I also:
  • Sent the Dawson invoice, $465, and a payment link
  • Texted 14 customers who are due for their three-year pump-out
  • Drain field repair quote for the Olsens, waiting for your OK

Where a septic business loses work

Septic calls tend to arrive when you can't pick up: mid-pump, on a riser dig, or driving between rural stops with no signal. A homeowner with sewage coming up the floor drain won't wait for a callback, and a realtor needing an inspection report calls whoever answers first.

27%

of calls to home-service businesses go unanswered. For a septic backup, that caller is usually dialing the next pumper within minutes.

Invoca, home-services call research 1
$297–$584

is the normal range homeowners pay for a septic tank pumping. It's a routine job, so missing one also loses the customer's next pump-out in three to five years.

HomeAdvisor (Angi) septic pumping cost guide 2
$627–$3,041

is the normal range for a septic tank repair, with major repairs running higher. Many of those jobs start as a single backup call.

HomeAdvisor (Angi) septic repair cost guide 3

What it does for a septic company

It isn't an answering service. Calls are one job out of many. It's an AI Office Manager that does the office work itself, around the clock, and checks with you on anything that matters.

  1. Answers and triages every backup callIt picks up every call, asks your questions first (is sewage inside the house, are drains gurgling, when was the tank last pumped), tells the caller to stop running water, and books the first open slot on the live call with a text confirmation.
  2. Keeps every customer on a pumping cycleIt remembers when each tank was last pumped and its size, texts customers when they're due, and fills your quiet weeks with routine pump-outs grouped by road.
  3. Books real-estate inspections fastWhen a realtor or buyer calls about a home sale, it collects the address, closing date and access details, books the inspection and sends your report to the right people when you've finished it.
  4. Quotes repairs and new systemsSay what you found: a cracked baffle, a failed pump, a saturated drain field. It writes the quote with your prices and options, sends it, and follows up until the homeowner decides.
  5. Invoices and chases paymentThe invoice goes out when you say the tank's done, through your own Stripe, QuickBooks or Xero, and reminders go out on your schedule until it's paid.
  6. Orders parts and books dump slots"Two effluent filters and a replacement riser lid for pickup Thursday." It sends the order to your supplier by email or places it on their website, and tells you when it's confirmed.
  7. Tracks permits and county paperworkIt reminds you when a repair or install needs a county permit, books the inspector's visit with the homeowner and texts them the day before so the lids are uncovered and someone is home.

And the rest of the office

Beyond the work above, it runs the everyday office for you, and you run it by talking to it.

  • Answers calls 24/7
  • Books jobs on the live call
  • Calls back missed calls
  • Texts customers and crew
  • Reads and replies to email
  • Runs your calendar
  • Quotes and estimates
  • Invoices
  • Payment reminders
  • Follows up on open quotes
  • Orders from suppliers, even on their websites
  • Asks for reviews
  • Spoken daily briefing
  • Asks before anything that matters
  • Undo window on what it sends
  • Hands-free voice, safely in the cab

How it handles a backup, then a drain field quote

Two example conversations, written to show how it works. They are not recordings of real customers. The first is a homeowner at 6:15 pm. The second is you, the next day, between pump-outs.

6:15 pm: a homeowner calls

Example callYour business line
CallerWater's coming up through the shower drain in the basement and the toilets are slow. We're on a septic tank.
AI Office ManagerThanks for calling. First, is the water you're seeing dirty or smelly, and is it spreading onto the floor?
CallerIt smells, but it's just sitting in the shower pan for now.
AI Office ManagerFor tonight, stop using water as much as you can: no laundry, dishwasher or showers. Do you know when the tank was last pumped?
CallerHonestly, maybe five or six years ago.
AI Office ManagerThat fits a full tank. The first visit I can offer is tomorrow at 8. The pump-out is $425 for a standard tank, and the tech will check the baffles while it's open. Shall I book it?
CallerYes, please.
AI Office ManagerYou're booked for 8 tomorrow. I'm texting the confirmation now. If you know where the lid is, please clear anything off it before then.

1:40 pm next day: you, between pump-outs

Hands-freeDriving
YouThe Olsen drain field is saturated. Quote $6,800 to replace the field and $1,150 for a jetting and treatment to try first.
AI Office ManagerGot it. Should I include the line about the county permit and the soil test being included, like your last field quote?
YouYes, and tell them we can start the week after the permit comes through.
AI Office ManagerSent with both options and the start timing. I'll call them back Monday if they haven't decided. The Dawson invoice was paid this morning, so I've marked it paid.

You stay in charge

It works for you, not around you.

You set the rules

Tell it, in plain words, what needs your OK first: prices over a set amount, new customers, anything you like.

Undo before it goes

Emails, texts and invoices wait in a short undo window before they leave.

Your number, your line

Calls and texts run on your own Twilio or Telnyx account. You keep the number.

Honest with callers

If anyone asks, it says plainly that it's an AI Office Manager for your business.

What is the office work costing you?

Answer a few questions about your calls, quotes and invoices. You'll see the hours you'd get back each week, the work you'd keep, what an office hire would cost instead, and which plan fits. Every assumption shows its source, and you can change it.

Hear it on my phone

Priced below a part-time office hire

Start on your own, or hand over the whole office. Each plan adds seats for your team, more capacity and faster processing. Most owners pick Growth.

Office admin, 40 of 168 hours/week~$3,480/mo
Your AI Office Manager, all 168 hoursfrom $49/mo

Office admin: BLS median receptionist pay of $18.27 an hour plus required payroll costs, about $41,800/year 4.

Entry plan · just you

Starter

$49/mo

or $35/mo billed annually, founding price

To try it on your own, at low volume.

  • The 24/7 AI Office Manager: calls, pump-outs, inspections, repair quotes, invoices, payment reminders, parts orders, email and texts
  • 1 seat (just you)
  • Standard monthly capacity
  • 1:1 setup call, booked right after checkout
  • +10% capacity on founding annual billing
  • Upgrade required for additional usage
  • Instant AI callback on every lead Growth
  • AI call summaries and transcripts Growth
  • Jobber sync and morning crew texts Growth
  • Priority processing Growth
  • Connect your own AI tools (MCP) Growth
Best value Several trucks + office

Scale

$399/mo

or $299/mo billed annually, founding price

About $13/day, against about $115/day for an office hire.

Everything in Growth, plus:

  • CRM with power dialer
  • Dispatch board with auto-reassign
  • End-of-day crew summary
  • AI call tags and voicemail transcripts
  • Leads texted to you
  • SEO, AEO and GEO for your site
  • Weekly reports
  • Auto-replies to 5-star reviews
  • Custom site edits
  • 10 seats for the whole team
  • Share the plan your way: one pool for everyone, or set each person’s share
  • The highest capacity, to run the whole office on it
  • The fastest processing tier
  • Extra seats $24/mo instead of $29
  • +30% capacity on founding annual billing
  • Add Do It For Me any time: we run it for you (custom quote)

Every plan includes a 1:1 setup call, booked right after checkout. Extra seats are $29/mo on Starter and Growth, $24/mo on Scale. Move up a plan any time: your new month starts that day, and the unused part of your old plan comes off the first charge. Annual founding prices add the extra capacity shown for as long as you stay. You bring your own Twilio or Telnyx account for calls and texts; we don't sell phone numbers.

Questions septic companies ask

Is this just an answering service?

No. Answering calls is one thing it does. It's a 24/7 AI Office Manager that does the office work itself: it books pump-outs and inspections, keeps customers on a pumping schedule, sends repair quotes, invoices and chases payments, orders parts, handles email and texts, and tells you what it did.

Can it build a pumping route instead of booking calls one at a time?

Yes, if you want it to. It can hold routine pump-outs for the day you're already working a given road or town, and keep backups and emergencies in the slots you've set aside for them. You decide the rules and change them by telling it.

What does it tell a homeowner whose system is backing up?

Only what you tell it to. You give it your questions and advice, such as cutting water use and keeping people away from any spill. Anything that sounds like sewage inside the living space or a health risk comes to you right away, by your rules.

Does it handle real-estate inspections and the reports?

It books the inspection, gets the closing date and who needs the report, and sends your finished report to the buyer, seller or agent you name. It doesn't write the findings or sign off on a system. That stays with you.

Do I have to change my phone number?

No. You connect your own Twilio or Telnyx account and your business number runs through it. We don't sell or provide numbers, so the line stays yours.

Will customers know they're talking to an AI?

If anyone asks, it says so plainly. When a caller wants you personally, it takes the details and lets you know right away, or puts them through if you've said to.

How does setup work?

Tell it how you work in plain words, out loud or typed: your pump-out prices by tank size, your trip charge, your hours, your service area and what needs your OK. Every plan includes a 1:1 setup call, booked right after checkout: in about 30 minutes we connect your email, calendar, invoicing and phone line with you and check it works the way you do. After that, you change anything by telling it.

Which plan should I pick?

Most owners pick Growth. You get 3 seats, so your office manager and a lead driver each get their own login, and when a busy month pushes past your capacity you can purchase additional usage on the spot (Starter requires an upgrade). Starter is the entry plan for trying it alone at low volume. Companies running several trucks that hand over the whole office get the most from Scale: 10 seats, the highest capacity and the fastest tier. You can move up any time: your new month starts that day, and the unused part of your old plan comes off the first charge.

Hear it answer and book a job on your own phone

Unmanually is an AI Office Manager that works 24/7 and that you run by voice from your phone. Leave your mobile number and the AI Office Manager calls you right away, the same way it would call back one of your customers. That call is the demo: it answers, books you a 15-minute time with the founder and follows up.

We use your details only to call you and follow up about Unmanually. Unsubscribe any time.

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Keep the truck moving and the phone handled.

Hours of office work become minutes of talking. Your AI Office Manager works 24/7, and you run it hands-free between jobs.

Two ways to start today

Pick the one that fits where your business is right now.

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Growth plan

$99/month

Your AI Office Manager calls back every lead, books the job and runs your office 24/7, so hours of admin become minutes of talking.

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