Hours of office work, done in minutes of talking. Even when you're in court with your phone switched off.
Every potential client gets answered and booked while you're in a hearing or a meeting: the person served with papers this morning, the family planning an estate, the business owner with a contract dispute. Intake details, consultation reminders, retainer requests, client updates and invoice follow-ups go out on their own. It's a 24/7 AI Office Manager you run by voice, between hearings.
- From $49/month
- No annual commitment
- Keeps your own number
- Sent the Whitman invoice, $2,150, and a payment link
- Reminded two clients to send their documents before Thursday
- Engagement letter for the Chou estate plan, waiting for your OK
Where a small firm loses clients and time
People with a legal problem usually call several firms and hire the one that responds first and clearly. In a small firm, the lawyer who should take that call is often in court, with a client, or buried in the administrative work that never stops.
of the average small-firm attorney's time went to practicing law. Too much administrative work was the firms' top challenge, and concern about it has been rising.
Thomson Reuters, 2022 State of U.S. Small Law Firms 1of docketed complaints in Maryland's latest year involved competence, diligence and communication failures, the largest category. Keeping clients informed matters.
Attorney Grievance Commission of Maryland, FY2025 2is the average amount owed to small businesses that have unpaid invoices. For a small firm, that's billable time already worked and not yet collected.
Intuit QuickBooks 2025 late payments report 3What it does for a small law firm
It isn't an answering service. Calls are one job out of many. It's an AI Office Manager that does the office work itself, around the clock, and checks with you on anything that matters.
- Answers and screens every new inquiryIt picks up every call and web inquiry, asks your intake questions (type of matter, key dates, the other parties' names for your conflict check), and books a consultation on the live call. It never gives legal advice.
- Sends engagement letters and retainer requestsOnce you decide to take a matter, it sends your engagement letter and retainer request, follows up until both are back, and tells you when the client is ready to start.
- Keeps clients informedIt sends the case updates you approve, answers routine questions like "when is my next court date?" from what you've told it, and passes anything substantive to you.
- Collects documents and signaturesIt asks clients for the documents you need, reminds them until they arrive, and sends forms for signature with clear instructions.
- Tracks dates and remindersIt keeps the hearing, filing and meeting dates you give it on your calendar, reminds you and your clients ahead of time, and confirms court appearances the day before.
- Invoices and chases paymentIt sends invoices and replenishment requests through your own Stripe, QuickBooks or Xero, follows up on overdue balances in your words, and tells you who's behind.
- Handles referrals and opposing counsel logisticsIt schedules calls with referral sources and opposing counsel, proposes times from your calendar, and sends referred-out callers the contact details you've approved.
And the rest of the office
Beyond the work above, it runs the everyday office for you, and you run it by talking to it.
- Answers calls 24/7
- Books jobs on the live call
- Calls back missed calls
- Texts customers and crew
- Reads and replies to email
- Runs your calendar
- Quotes and estimates
- Invoices
- Payment reminders
- Follows up on open quotes
- Orders from suppliers, even on their websites
- Asks for reviews
- Spoken daily briefing
- Asks before anything that matters
- Undo window on what it sends
- Hands-free voice, between hearings
How it handles a new inquiry, then an engagement
Two example conversations, written to show how it works. They are not recordings of real customers. The first is a potential client calling at 10:30 am, while you're in court. The second is you, walking out of the courthouse.
10:30 am: a potential client calls
12:15 pm: you, leaving the courthouse
You stay in charge
It works for you, not around you.
You set the rules
Tell it, in plain words, what needs your OK first: prices over a set amount, new customers, anything you like.
Undo before it goes
Emails, texts and invoices wait in a short undo window before they leave.
Your number, your line
Calls and texts run on your own Twilio or Telnyx account. You keep the number.
Honest with callers
If anyone asks, it says plainly that it's an AI Office Manager for your business.
What is the office work costing you?
Answer a few questions about your calls, quotes and invoices. You'll see the hours you'd get back each week, the work you'd keep, what an office hire would cost instead, and which plan fits. Every assumption shows its source, and you can change it.
Priced below a part-time office hire
Start on your own, or hand over the whole office. Each plan adds seats for your team, more capacity and faster processing. Most owners pick Growth.
Office admin: BLS median receptionist pay of $18.27 an hour plus required payroll costs, about $41,800/year 4.
Starter
or $35/mo billed annually, founding price
To try it on your own, at low volume.
- The 24/7 AI Office Manager: calls, intake, consultations, engagement letters, client updates, invoices, payment reminders, email and texts
- 1 seat (just you)
- Standard monthly capacity
- 1:1 setup call, booked right after checkout
- +10% capacity on founding annual billing
- Upgrade required for additional usage
- Instant AI callback on every lead Growth
- AI call summaries and transcripts Growth
- Jobber sync and morning crew texts Growth
- Priority processing Growth
- Connect your own AI tools (MCP) Growth
Growth
or $79/mo billed annually, founding price
3 seats for about $33 each, against $49 for Starter's one.
Everything in Starter, plus:
- Instant AI callback on every lead
- AI call summaries and transcripts
- Jobber sync
- Each crew member texted their jobs every morning
- 3 seats: you, your paralegal and an associate attorney
- Share the plan your way: one pool for everyone, or set each person’s share
- More monthly capacity than Starter
- Purchase additional usage
- Priority processing
- Connect your own AI tools over MCP
- +20% capacity on founding annual billing
Scale
or $299/mo billed annually, founding price
About $13/day, against about $115/day for an office hire.
Everything in Growth, plus:
- CRM with power dialer
- Dispatch board with auto-reassign
- End-of-day crew summary
- AI call tags and voicemail transcripts
- Leads texted to you
- SEO, AEO and GEO for your site
- Weekly reports
- Auto-replies to 5-star reviews
- Custom site edits
- 10 seats for the whole team
- Share the plan your way: one pool for everyone, or set each person’s share
- The highest capacity, to run the whole office on it
- The fastest processing tier
- Extra seats $24/mo instead of $29
- +30% capacity on founding annual billing
- Add Do It For Me any time: we run it for you (custom quote)
Every plan includes a 1:1 setup call, booked right after checkout. Extra seats are $29/mo on Starter and Growth, $24/mo on Scale. Move up a plan any time: your new month starts that day, and the unused part of your old plan comes off the first charge. Annual founding prices add the extra capacity shown for as long as you stay. You bring your own Twilio or Telnyx account for calls and texts; we don't sell phone numbers.
Questions small law firms ask
Is this just an answering service?
No. Answering calls is one thing it does. It's a 24/7 AI Office Manager that does the office work itself: it runs intake and books consultations, sends engagement letters and retainer requests, keeps clients informed, collects documents, tracks dates, invoices and chases payments, handles email and texts, and tells you what it did.
Is our client information kept confidential?
It is stored in the US, encrypted, never used to train AI and never sold, and no call audio is recorded. See exactly how, including what we do not have yet (SOC 2), on our security page for law firms.
Will it give legal advice?
No. It handles scheduling, intake and office work only. It's set to tell callers it can't give legal advice and to book them with an attorney instead. Questions about someone's case go to you.
Does it decide whether we take a case?
No. It collects the intake details you ask for, including names for your conflict check, and books the consultation. Whether to take a matter, and on what terms, is your decision. It only sends an engagement letter after you approve it.
Does it work with my legal practice software?
It does its work in your email, calendar and texts, bills through Stripe, QuickBooks or Xero, and uses web portals where it can. Legal practice management platforms differ, so we confirm on the setup call how it should work alongside yours.
Do I have to change my phone number?
No. You connect your own Twilio or Telnyx account and your firm's number runs through it. We don't sell or provide numbers, so the line stays yours.
Will clients know they're talking to an AI?
If anyone asks, it says so plainly. When a client wants to speak to you, it takes the details and lets you know right away, or puts them through if you've said to.
How does setup work?
Tell it how you work in plain words, out loud or typed: your practice areas, consultation fees, intake questions, the matters you don't take, your hours and what needs your OK. Every plan includes a 1:1 setup call, booked right after checkout: in about 30 minutes we connect your email, calendar, invoicing and phone line with you and check it works the way you do. After that, you change anything by telling it.
Which plan should I pick?
Most firms pick Growth. You get 3 seats, so your paralegal and an associate each get their own login, and when a busy month pushes past your capacity you can purchase additional usage on the spot (Starter requires an upgrade). Starter is the entry plan for a solo trying it at low volume. Firms with several attorneys that hand over the whole front office get the most from Scale: 10 seats, the highest capacity and the fastest tier. You can move up any time: your new month starts that day, and the unused part of your old plan comes off the first charge.
Hear it answer and book a consultation on your own phone
Unmanually is an AI Office Manager that works 24/7 and that you run by voice from your phone. Leave your mobile number and the AI Office Manager calls you right away, the same way it would call back one of your customers. That call is the demo: it answers, books you a 15-minute time with the founder and follows up.
We use your details only to call you and follow up about Unmanually. Unsubscribe any time.
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Stay in the courtroom. Let the office manager keep the clients coming.
Hours of office work become minutes of talking. Your AI Office Manager works 24/7, and you run it hands-free between jobs.