Hours of office work, done in minutes of talking. Even when you're under a car with greasy hands.
Every call gets answered and booked while the bays stay busy: the check-engine light, the brake noise, the 60,000-mile service. Estimates go out for approval, customers get status texts without calling, and parts orders, invoices and payment reminders go out on their own. It's a 24/7 AI Office Manager you run by voice, hands-free, from the bay.
- From $49/month
- No annual commitment
- Keeps your own number
- Sent the Whitfield invoice, $742, and a payment link
- Texted Mrs. Chen that her car is ready for pickup
- Timing belt estimate for the Parkers, waiting for your OK
Where a repair shop loses work
A shop phone rings all day: new customers asking for a price, existing ones asking whether their car is done, parts suppliers calling back. When the person who'd answer is the person turning wrenches, either the car waits or the caller does.
is the average age of light vehicles on U.S. roads, a record. Older cars are out of warranty, and that work goes to whichever shop answers.
S&P Global Mobility 1was the average repair bill at general repair shops in 2025, slightly above the dealership average. Every unanswered call is a ticket of that size walking away.
Cox Automotive Service Industry Study 2openings for automotive technicians are projected each year. Good techs are hard to replace, so pulling one off a car to answer the phone costs twice.
BLS, automotive service technicians 3What it does for a repair shop
It isn't an answering service. Calls are one job out of many. It's an AI Office Manager that does the office work itself, around the clock, and checks with you on anything that matters.
- Answers and books every callIt picks up every call, asks what the car is doing, the year, make, model and mileage, and books a bay slot on the live call with a text confirmation. Tows and no-starts get the slots you hold for them.
- Sends estimates for approvalSay what you found and the price, and it texts the customer a clear estimate with the parts and labor, gets their approval in writing, and tells you so the tech can start.
- Answers "is my car ready?"Customers ask the office manager instead of interrupting you. It gives the status you've set, texts them when the car is ready, and sends the payment link so pickup is quick.
- Orders parts from your suppliers"Front pads and rotors for a 2017 Camry, and a serpentine belt, for delivery before noon." It sends the order to your parts supplier by email or places it on their website, and tells you when it's confirmed.
- Invoices and chases paymentThe invoice goes out when you say the job's done, through your own Stripe, QuickBooks or Xero, and reminders go out on your schedule for anything unpaid, including fleet accounts.
- Brings customers back for maintenanceIt reminds customers when their oil change, tire rotation or recommended repair is due, based on what you noted last visit, and books them in.
- Keeps the schedule movingWhen a job turns into a bigger repair or a part is back-ordered, it tells the next customers about the delay and offers a new time or a loaner if you have one.
And the rest of the office
Beyond the work above, it runs the everyday office for you, and you run it by talking to it.
- Answers calls 24/7
- Books jobs on the live call
- Calls back missed calls
- Texts customers and crew
- Reads and replies to email
- Runs your calendar
- Quotes and estimates
- Invoices
- Payment reminders
- Follows up on open quotes
- Orders from suppliers, even on their websites
- Asks for reviews
- Spoken daily briefing
- Asks before anything that matters
- Undo window on what it sends
- Hands-free voice, right from the bay
How it handles a new customer, then an estimate
Two example conversations, written to show how it works. They are not recordings of real customers. The first is a driver calling at 5:50 pm. The second is you, the next morning, with the car on the lift.
5:50 pm: a driver calls
9:05 am next day: you, at the lift
You stay in charge
It works for you, not around you.
You set the rules
Tell it, in plain words, what needs your OK first: prices over a set amount, new customers, anything you like.
Undo before it goes
Emails, texts and invoices wait in a short undo window before they leave.
Your number, your line
Calls and texts run on your own Twilio or Telnyx account. You keep the number.
Honest with callers
If anyone asks, it says plainly that it's an AI Office Manager for your business.
What is the office work costing you?
Answer a few questions about your calls, quotes and invoices. You'll see the hours you'd get back each week, the work you'd keep, what an office hire would cost instead, and which plan fits. Every assumption shows its source, and you can change it.
Priced below a part-time office hire
Start on your own, or hand over the whole office. Each plan adds seats for your team, more capacity and faster processing. Most owners pick Growth.
Office admin: BLS median receptionist pay of $18.27 an hour plus required payroll costs, about $41,800/year 4.
Starter
or $35/mo billed annually, founding price
To try it on your own, at low volume.
- The 24/7 AI Office Manager: calls, bookings, estimates, status updates, invoices, payment reminders, parts orders, email and texts
- 1 seat (just you)
- Standard monthly capacity
- 1:1 setup call, booked right after checkout
- +10% capacity on founding annual billing
- Upgrade required for additional usage
- Instant AI callback on every lead Growth
- AI call summaries and transcripts Growth
- Jobber sync and morning crew texts Growth
- Priority processing Growth
- Connect your own AI tools (MCP) Growth
Growth
or $79/mo billed annually, founding price
3 seats for about $33 each, against $49 for Starter's one.
Everything in Starter, plus:
- Instant AI callback on every lead
- AI call summaries and transcripts
- Jobber sync
- Each crew member texted their jobs every morning
- 3 seats: you, your service writer and a lead technician
- Share the plan your way: one pool for everyone, or set each person’s share
- More monthly capacity than Starter
- Purchase additional usage
- Priority processing
- Connect your own AI tools over MCP
- +20% capacity on founding annual billing
Scale
or $299/mo billed annually, founding price
About $13/day, against about $115/day for an office hire.
Everything in Growth, plus:
- CRM with power dialer
- Dispatch board with auto-reassign
- End-of-day crew summary
- AI call tags and voicemail transcripts
- Leads texted to you
- SEO, AEO and GEO for your site
- Weekly reports
- Auto-replies to 5-star reviews
- Custom site edits
- 10 seats for the whole team
- Share the plan your way: one pool for everyone, or set each person’s share
- The highest capacity, to run the whole office on it
- The fastest processing tier
- Extra seats $24/mo instead of $29
- +30% capacity on founding annual billing
- Add Do It For Me any time: we run it for you (custom quote)
Every plan includes a 1:1 setup call, booked right after checkout. Extra seats are $29/mo on Starter and Growth, $24/mo on Scale. Move up a plan any time: your new month starts that day, and the unused part of your old plan comes off the first charge. Annual founding prices add the extra capacity shown for as long as you stay. You bring your own Twilio or Telnyx account for calls and texts; we don't sell phone numbers.
Questions repair shop owners ask
Is this just an answering service?
No. Answering calls is one thing it does. It's a 24/7 AI Office Manager that does the office work itself: it books cars in, sends estimates for approval, updates customers on their car, orders parts, invoices and chases payments, handles email and texts, and tells you what it did.
Does it diagnose cars over the phone?
No. It asks the questions you give it about the symptoms, notes the answers for your tech and books the car in. It shares only the fees you've set, such as your diagnostic charge, and anything that sounds unsafe to drive gets the advice you've written for it.
Can customers approve repairs by text?
Yes. It sends your estimate, the customer replies to approve or decline each item, and it keeps that approval with the job so there's no argument at pickup. Anything above the limit you set comes to you first.
Does it work with my shop management software?
It works through your email, calendar, texts and invoicing (Stripe, QuickBooks or Xero), and through supplier websites. If your shop system sends emails or has a web portal, we'll look at the best way to connect it on your setup call.
Do I have to change my phone number?
No. You connect your own Twilio or Telnyx account and your business number runs through it. We don't sell or provide numbers, so the line stays yours.
Will customers know they're talking to an AI?
If anyone asks, it says so plainly. When a caller wants you personally, it takes the details and lets you know right away, or puts them through if you've said to.
How does setup work?
Tell it how you work in plain words, out loud or typed: your labor rate, diagnostic fee, shop hours, the work you do and don't take, and what needs your OK. Every plan includes a 1:1 setup call, booked right after checkout: in about 30 minutes we connect your email, calendar, invoicing and phone line with you and check it works the way you do. After that, you change anything by telling it.
Which plan should I pick?
Most owners pick Growth. You get 3 seats, so your service writer and a lead technician each get their own login, and when a busy month pushes past your capacity you can purchase additional usage on the spot (Starter requires an upgrade). Starter is the entry plan for trying it alone at low volume. Shops with several bays that hand over the whole front counter get the most from Scale: 10 seats, the highest capacity and the fastest tier. You can move up any time: your new month starts that day, and the unused part of your old plan comes off the first charge.
Hear it answer and book a job on your own phone
Unmanually is an AI Office Manager that works 24/7 and that you run by voice from your phone. Leave your mobile number and the AI Office Manager calls you right away, the same way it would call back one of your customers. That call is the demo: it answers, books you a 15-minute time with the founder and follows up.
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Keep the bays full and your hands on the cars.
Hours of office work become minutes of talking. Your AI Office Manager works 24/7, and you run it hands-free between jobs.