Hours of office work, done in minutes of talking. Even when every injector and your front desk are with clients.
Every inquiry gets answered and booked while your providers work: the first-time consultation, the client due for her next tox appointment, the laser package that runs over six sessions. Reminders, deposits, series rebooking and membership renewals go out on their own. It's a 24/7 AI Office Manager you run by voice, between appointments.
- From $49/month
- No annual commitment
- Keeps your own number
- Collected deposits for three new-client consultations
- Texted 18 clients who are due for their next injectable appointment
- Laser package quote for Ms. Alvarez, waiting for your OK
Where a med spa loses bookings
Most med spa revenue comes from repeat clients and treatments that need to be redone on a schedule. When the phone goes unanswered or a client drifts past her rebooking date, that revenue quietly moves to the place down the road.
is what patients spend on average during a med spa visit, and 73% of patients are repeat patients. Rebooking on time is where the business lives.
AmSpa Medical Spa State of the Industry 1of minimally invasive procedures in 2025 were neuromodulators and hyaluronic fillers, treatments clients come back for every few months.
American Society of Plastic Surgeons, 2025 statistics 2of medical practices reported higher no-show rates in 2026 than in 2025, as patients faced rising costs. Reminders and deposits matter more than ever.
MGMA Stat poll, August 2026 3What it does for a med spa
It isn't an answering service. Calls are one job out of many. It's an AI Office Manager that does the office work itself, around the clock, and checks with you on anything that matters.
- Answers and books every inquiryIt picks up every call and message, explains the services and starting prices you've given it, and books consultations or treatments with the right provider on the live call, with a text confirmation and your intake forms.
- Rebooks treatment cycles on timeIt knows when each client is due for her next injectable appointment, laser session or facial in a series, and texts her a couple of open times before she drifts.
- Takes deposits and cuts no-showsIt sends deposit links for consultations and long treatments if that's your policy, sends reminders and pre-care instructions you've written, and fills cancellations from a waitlist.
- Sells packages and membershipsTell it your package and membership prices and it sends the quote, answers the questions you've prepared, takes payment and reminds members when their monthly credit is waiting to be used.
- Collects intake and consent formsIt sends new clients your forms and collects medical history and consent before the visit, so your provider sees it before the client walks in.
- Orders products and supplies"Four boxes of the 100-unit vials, two cases of the 1 mL syringes and the retail sunscreen restock." It sends the order to your supplier by email or places it on their website, and tells you when it's confirmed.
- Follows up after treatmentIt sends the aftercare instructions you've written, checks in a few days later, passes anything clinical straight to your provider, and asks happy clients for a review.
And the rest of the office
Beyond the work above, it runs the everyday office for you, and you run it by talking to it.
- Answers calls 24/7
- Books jobs on the live call
- Calls back missed calls
- Texts customers and crew
- Reads and replies to email
- Runs your calendar
- Quotes and estimates
- Invoices
- Payment reminders
- Follows up on open quotes
- Orders from suppliers, even on their websites
- Asks for reviews
- Spoken daily briefing
- Asks before anything that matters
- Undo window on what it sends
- Hands-free voice, between treatments
How it handles a new client, then a package quote
Two example conversations, written to show how it works. They are not recordings of real customers. The first is a new client calling at 7:10 pm. The second is the owner, the next day, between treatments.
7:10 pm: a new client calls
12:50 pm next day: you, between treatments
You stay in charge
It works for you, not around you.
You set the rules
Tell it, in plain words, what needs your OK first: prices over a set amount, new customers, anything you like.
Undo before it goes
Emails, texts and invoices wait in a short undo window before they leave.
Your number, your line
Calls and texts run on your own Twilio or Telnyx account. You keep the number.
Honest with callers
If anyone asks, it says plainly that it's an AI Office Manager for your business.
What is the office work costing you?
Answer a few questions about your calls, quotes and invoices. You'll see the hours you'd get back each week, the work you'd keep, what an office hire would cost instead, and which plan fits. Every assumption shows its source, and you can change it.
Priced below a part-time office hire
Start on your own, or hand over the whole office. Each plan adds seats for your team, more capacity and faster processing. Most owners pick Growth.
Office admin: BLS median receptionist pay of $18.27 an hour plus required payroll costs, about $41,800/year 4.
Starter
or $35/mo billed annually, founding price
To try it on your own, at low volume.
- The 24/7 AI Office Manager: calls, consultations, bookings, reminders, deposits, packages, invoices, product orders, email and texts
- 1 seat (just you)
- Standard monthly capacity
- 1:1 setup call, booked right after checkout
- +10% capacity on founding annual billing
- Upgrade required for additional usage
- Instant AI callback on every lead Growth
- AI call summaries and transcripts Growth
- Jobber sync and morning crew texts Growth
- Priority processing Growth
- Connect your own AI tools (MCP) Growth
Growth
or $79/mo billed annually, founding price
3 seats for about $33 each, against $49 for Starter's one.
Everything in Starter, plus:
- Instant AI callback on every lead
- AI call summaries and transcripts
- Jobber sync
- Each crew member texted their jobs every morning
- 3 seats: you, your front desk and a lead injector
- Share the plan your way: one pool for everyone, or set each person’s share
- More monthly capacity than Starter
- Purchase additional usage
- Priority processing
- Connect your own AI tools over MCP
- +20% capacity on founding annual billing
Scale
or $299/mo billed annually, founding price
About $13/day, against about $115/day for an office hire.
Everything in Growth, plus:
- CRM with power dialer
- Dispatch board with auto-reassign
- End-of-day crew summary
- AI call tags and voicemail transcripts
- Leads texted to you
- SEO, AEO and GEO for your site
- Weekly reports
- Auto-replies to 5-star reviews
- Custom site edits
- 10 seats for the whole team
- Share the plan your way: one pool for everyone, or set each person’s share
- The highest capacity, to run the whole office on it
- The fastest processing tier
- Extra seats $24/mo instead of $29
- +30% capacity on founding annual billing
- Add Do It For Me any time: we run it for you (custom quote)
Every plan includes a 1:1 setup call, booked right after checkout. Extra seats are $29/mo on Starter and Growth, $24/mo on Scale. Move up a plan any time: your new month starts that day, and the unused part of your old plan comes off the first charge. Annual founding prices add the extra capacity shown for as long as you stay. You bring your own Twilio or Telnyx account for calls and texts; we don't sell phone numbers.
Questions med spa owners ask
Is this just an answering service?
No. Answering calls is one thing it does. It's a 24/7 AI Office Manager that does the office work itself: it books consultations and treatments, takes deposits, rebooks treatment cycles, sells packages and memberships, collects forms, orders products, handles email and texts, and tells you what it did.
Does it give medical advice about treatments?
No. It shares the service descriptions, starting prices and pre-care and aftercare instructions you've written, and books the client with a provider. Questions about whether a treatment is right for someone, side effects or reactions go straight to your provider.
Can it handle memberships and packages?
Yes. It sells the packages and memberships you've set up, takes payment through your own Stripe, QuickBooks or Xero, keeps track of what each client has left, and reminds members when they have credit to use.
Does it connect to my med spa booking system?
It works through your calendar, email, texts and invoicing. If your med spa booking system has a web portal or syncs to a calendar, we'll look at the best way to connect it on your setup call.
Do I have to change my phone number?
No. You connect your own Twilio or Telnyx account and your business number runs through it. We don't sell or provide numbers, so the line stays yours.
Will clients know they're talking to an AI?
If anyone asks, it says so plainly. When a client wants to speak to someone at the spa, it takes the details and lets your team know right away, or puts them through if you've said to.
How does setup work?
Tell it how you work in plain words, out loud or typed: your treatments, starting prices, providers, hours, deposit and cancellation rules, and what needs your OK. Every plan includes a 1:1 setup call, booked right after checkout: in about 30 minutes we connect your email, calendar, invoicing and phone line with you and check it works the way you do. After that, you change anything by telling it.
Which plan should I pick?
Most owners pick Growth. You get 3 seats, so your front desk and a lead injector each get their own login, and when a busy month pushes past your capacity you can purchase additional usage on the spot (Starter requires an upgrade). Starter is the entry plan for trying it at low volume. Med spas with several providers or locations that hand over the whole front desk get the most from Scale: 10 seats, the highest capacity and the fastest tier. You can move up any time: your new month starts that day, and the unused part of your old plan comes off the first charge.
Hear it answer and book a appointment on your own phone
Unmanually is an AI Office Manager that works 24/7 and that you run by voice from your phone. Leave your mobile number and the AI Office Manager calls you right away, the same way it would call back one of your customers. That call is the demo: it answers, books you a 15-minute time with the founder and follows up.
We use your details only to call you and follow up about Unmanually. Unsubscribe any time.
Keep clients on schedule and your providers on treatments.
Hours of office work become minutes of talking. Your AI Office Manager works 24/7, and you run it hands-free between jobs.